When looking for new avenues for revenue and growth, companies seek partners that complement their existing products and services. In order to expedite the growth Quality Associates, Inc. (QAI) and DocPoint Solutions, Inc. (DocPoint) were experiencing, we sought a strategic partner with a strong background in serving both the Federal and health science sectors that would enable the companies to maintain our corporate values and continue to provide outstanding support for current customers, while providing a global platform for expansion into new markets.
Enter Konica Minolta Business Solutions U.S.A., Inc., (Konica Minolta), an industry leader in enterprise content management, technology optimization and cloud services. Over the past few years, Konica Minolta has been rapidly expanding its Enterprise Content Management (ECM) practice. In September 2016, QAI, DocPoint and Konica Minolta joined forces and created a synergy that expands our offerings and brings new opportunities to each of the partners.
Together, the services offered will improve our clients’ speed-to-market, manage their technology costs and facilitate sharing of information to increase productivity.
With the acquisition of QAI and DocPoint, Konica Minolta grows its SharePoint and Business Process Outsourcing (BPO) practice areas, while QAI and DocPoint can now bring our clients Konica Minolta’s portfolio of offerings. Together, the services offered will improve our clients’ speed-to-market, manage their technology costs and facilitate sharing of information to increase productivity. In addition to the expansion of services offered, QAI and DocPoint will continue to implement BPO and systems integration best practices that will raise the bar on the high-quality service and solutions we provide to our clients.
“DocPoint has continuously grown over the past five years due to our in-depth knowledge of SharePoint and our commitment to develop solutions that meet the clients’ current and future business needs,” said Scott Swidersky, president, DocPoint Solutions. “It is clear that the Konica Minolta team values our experience.”
Konica Minolta brings DocPoint the resources to expand our existing services nationally and internationally. With offices and personnel around the globe, DocPoint can now locally serve clients anywhere in the world. Additionally, if partners have a project outside of the Mid-Atlantic region, DocPoint is able to partner with them without the extra travel costs.
Since the acquisition, DocPoint has continued to be profitable every month while establishing relationships with the other members of the Konica Minolta ECM team. As the team gains insight into each individual business area within Konica Minolta, we are finding ways to create further synergy within the company.
“Moving forward we anticipate tremendous growth as Konica Minolta continues to become a prominent player in the ECM space,” said Swidersky.