Solutions & Services >

Document Management

Document management can be thought of as the technologies, tools, and methods used to capture, manage, store, preserve, and deliver content across an enterprise. Document management supports business processes including web content management, workflow, collaboration, personalized delivery, disaster recovery, categorization of data, and reuse for multiple enterprise applications.

Workflow Strategy Consulting
Microsoft Office SharePoint’s workflow capabilities allow individual users and teams to manage their documents, automate approvals and collaborate on shared processes without leaving the site or learning a new interface. Designed for the non-technical user, the software’s workflow functionality enables employees to manage emails notifications, service level agreements and escalations, XML controls, custom actions and pre-built web forms.

Although workflow management software will help your business operate more efficiently and effectively, there are times you’ll need more than software. When your organization needs more complex workflow processes that support your employees, turn to DocPoint solutions. We provide a more comprehensive workflow solution that includes support for organizational roles, simulation, fax integration, simplified workflow and API.

Document Capture Solutions
Information is the lifeblood of competitive companies and agencies. When critical information is trapped in files and folders, or lying dormant in a fax machine or mailbox, or sitting unused in a stack of paper documents, it holds back operations. It delays your response times to the critical needs of your customers, vendors, and partners. It slows down your business to the point where remaining competitive is next to impossible.

DocPoint has partnered with the leading document Capture Software companies in the industry to bring emerging technologies to the forefront of our clients' document capture requirements. For your business to remain competitive, you must have critical information at your immediate disposal. The solution is to convert printed information into electronic data, expeditiously and seamlessly as well as ensure time and cost efficient distribution of that data.

DocPoint's document capture solutions are a complete information capture solution that will provide your business with a more effective method of coordinating, validating, and assimilating incoming documents. Not only will it empower your business with high-speed functionality in data capture, processing, and integration, it will even improve the integrity of business-critical data by removing opportunities for error. DocPoint provides an assessment of your document capture requirements and then proposes a fully compliant solution to address those needs.

Forms Processing
Forms processing, automating the capture of data from paper documents, employs Optical and Intelligent Character Recognition (OCR/ICR) and sophisticated data repair technologies to ensure highly efficient, virtually error-free scanning and processing of data, images, and barcodes from structured and unstructured forms of multiple lengths, sizes, and shapes.

DocPoint's experienced team can support our clients with forms design as well as the creation/utilization of extraction techniques to optimize the data capture process. We can customize solutions to:

• Collect data from Internet and electronic forms
• Validate all data as it is being captured
• Capture data from any source - paper, faxes, scanned images, Internet forms, electronic forms and electronic data streams
• Handle single-page and multi-page forms
• Enhance images to improve form identification, recognition results and screen displays
• Perform fast and accurate form identification without human assistance
• Read machine print (OCR), handprint (ICR), cursive writing, marks (OMR) and 1D and 2D barcodes (PDF-417)
• Locate and extract data in either structured or unstructured forms

Back to Top

Integration & Implementation

DocPoint offers a full range of document scanning and imaging products and services including hardware, software, conversion applications, integration, and training services. Our services are strengthened by our strategic relationships with the leading document capture and imaging product manufacturers, such as: Fujitsu, Visioneer, Knowledge Lake, Captaris, Adobe, and many more.

DocPoint's unmatched technical staff provides our clients with cost effective needs analysis, integration, and configuration of all the solutions implemented by DocPoint's professional business approach.

Implementation of a successful conversion project is dependent on numerous factors. Among those are 1) establishing criteria for acceptability; 2) selecting the paper scanning hardware and software; 3) selecting the production staff and familiarizing them in detail with the project specifications; 4) customizing quality control production procedures; and 5) setting realistic turnaround schedules. Because our staff is experienced in paper handling techniques, scanner operations, data input, etc., we can assure our clients of maximum productivity (minimizing cost) and the delivery of a quality product.

• Custom Project Development Planning
• Configuration
• Data Migration
• Legacy Systems

Custom Training Programs

DocPoint’s training provides maximum flexibility and efficiency in a modular format. Each training program focuses on duties and responsibilities for the System Administrator or designated User. Training presentations are highly interactive and encourage practice and participation. Students are presented with sound, proven concepts, supported by explanations and theories. In addition, student’s exercise newly learned skills using hands-on activities.

Regardless of experienced technical professionals or skilled users of the technology, DocPoint develops training curriculum to specific meet the specific needs of the skill levels. Our intensive hands-on courses are designed to provide a thorough and complete understanding of the products, their functionality, configuration, integration, and customization. DocPoint makes available our in-house training facility or tailors the training to meet the needs at your location. Both hands on training and classroom training programs are available.

Back to Top

Staffing

Our industry knowledge, specialized staffing resources, and commitment to client satisfaction are key reasons why DocPoint's staffing solutions are a first choice for Government agencies and commercial businesses alike.

Through a combination of proven candidate qualifying and recruiting processes, DocPoint's staffing team efficiently delivers the right worker that fits your needs and specific business environment. Our job does not end with just placing skilled staff, DocPoint continues to ensure your satisfaction with a 100% unconditional employee guarantee and continuous assessment of your needs with employee reviews and satisfaction surveys.

DocPoint's staffing team provides clients with vast resources of skilled and available workers to handle a full range of office and document management functions such as:

• Project Managers
• Subject Matter Experts
• Quality Assurance Specialists
• Senior/Mid Systems Analysts
• Document Management Specialists
• Document Preparation Assistance
• Document Conversion Supervisors and Specialists
• And much more

Value Added Reseller

Value Added Resellers are a component of the industry that allow trained expertise to offer the latest guidance with emerging technologies to ensure that each client receives the most unbiased information and recommendation. Through our extensive experience, industry recognized memberships and certifications, and leading manufacturer partnerships DocPoint will provide an independent review and analysis of your requirements, assess the "right" technologies, and recommend a solution that not only meets your needs today, but will grow with you throughout the years to come.

Back to Top