Microsoft combines Microsoft Office 365 with Microsoft Dynamics CRM Online to give users an offering with the Microsoft Office applications they know so well and a CRM solution that is accessible over the Internet.
This powerful combination can lead to greater marketing team effectiveness and sales staff productivity, not to mention better customer service outcomes.
CRM offers organizations exceptional value. Among the many benefit it provides, none are more important than retaining clients, enhancing customer orientation and building relationships with value-adding allies
DocPoint Solutions seeks to understand, anticipate and manage the needs of current clients and potential customers in very engagement, but especially when implementing CRM and Office 365. Our comprehensive approach assures a flawless integration process. Recognizing that our CRM solution affects almost every business operation of an organization, we aspire to integrate not only process and technology, but also people and the marketing, sales, customer service, support and maintenance departments in which they work.
The DocPoint Solutions advantage is characterized by:
- Focused approach toward clients
- Greater customer satisfaction
- Reduced costs
- Enhanced operational procedures
- Long-term profitability
- Competitive edge
New business opportunities derived through customer reference