Ensuring Success with a New Synergy

Since its inception in 2008, DocPoint Solutions has operated interdependently with its parent company, Quality Associates Inc. (QAI). Handling the beginning of the enterprise content management (ECM) cycle, QAI specializes in data capture initiatives—converting, scanning, classifying and digitizing information. From there, DocPoint provides consultative ECM services and support to help clients input, store and share information across the enterprise. Although this form of synergy may be nontraditional, the resulting benefits to both customers and partners have caught the attention of many in the industry, including Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta). In September 2016, QAI and DocPoint joined forces with Konica Minolta as part of its ECM practice.

Now, with QAI’s document imaging solutions and DocPoint and Konica Minolta’s ECM services, clients have a single resource for everything that is document management.

Now, with QAI’s document imaging solutions and DocPoint and Konica Minolta’s ECM services, clients have a single resource for everything that is document management. Before any organization can modernize, they have to clean up content in the enterprise. Businesses need a more comprehensive strategy, or a business process optimization (BPO) strategy of taking physical paper content and designing a high-speed scanning solution combined with a day-forward process. This is where QAI, along with Konica Minolta’s multi-function devices combine a solution that focuses on content. DocPoint solutions helps these businesses create a SharePoint environment that fosters collaboration, increases efficiency and reveals business insights. This synergy takes the client from paper to cloud and keeps it all within the Konica Minolta system solution.

“With a broader range of ECM, SharePoint and BPO capabilities, QAI and DocPoint have become an even more strategic partner to our clients by being able to offer them long-complete solutions under the Konica Minolta umbrella,” said Mike Rattigan, vice president of sales, DocPoint Solutions.