STABLE & STEADY

When DocPoint Solutions (DPS) was founded in 2008, it came into the world at the height of the economic downturn. In fact, between 2008 and 2010, more than 170,000 small businesses in the U.S. closed their doors. DocPoint’s were just  opening, and they’ve stayed wide open ever since.

2013 has been another remarkable year for DocPoint—for the third-straight  year; the company is expected to grow by more than 25 percent. Much of this growth is fueled by DocPoint’s intuitive approach, customer service and ability to establish lasting client relationships.

“Our growth in 2013 is attributed to longer term service engagements,” President Scott Swidersky said. “Our method of managing our clients’ expectations from  end to end, and our ability to present them with a consultative plan to determine their true requirements, is a major factor in our successful expansion.”

Not surprisingly, it was DocPoint’s attention to the customer that led to its formation six years ago. In response to its clients’ struggles to manage information, Quality Associates, Inc. (QAI) created the company to serve as a go-to, full-service integrator of SharePoint for ECM. DocPoint’s deep understanding of information management and the existing trust from QAI clientele gave it a jump start to become what it is today.

In addition to revenue growth, 2013 has also brought more than 100 new and returning customers spanning a variety of industries—from federal government and healthcare to nonprofit and commercial—for DocPoint, as well as new business partners and even a new website.

“Our increased marketing efforts and repeat client involvement are also significant contributors to our continued growth,” Swidersky added.