Research report reveals that on average, organizations believe the volume of incoming information will grow four-fold in the next two-three years

June 23, 2022 Quality Associates, Inc. (QAI), a Konica Minolta company and leading provider of Intelligent Information Management (IIM) solutions, today announced the release of a special report to address fundamental business challenges of the digital era resulting from the wave of information management change.

As an underwriter of the body of research entitled, Optimizing the Automated Governance Capabilities of Microsoft 365® , QAI partnered with the national organization on Managing Electronic Records (MER) and industry thought-leader and analyst, John Mancini. The study surveyed 200 leading organizations to discover what is working—and what is not—governing collaborative content while leveraging the automated digital governance capabilities of M365. It examined everything from the rising tide of information chaos and the future direction of M365 governance to what comprises effective change management strategies while touching upon the critical nature of business and information alignment with M365 governance approaches.

Implications from the study revealed a set of 12 recommendations based on survey findings and input from actively engaged and committed information governance (IG) and information technology IT) professionals. Results indicated that high-performing M365 environments were fueled by flexibility, customization, frequent testing protocols, careful planning, commitment, selective use of consultants, operational process knowledge and proper decision-making representation.

“At QAI, we advance high-quality market studies to help improve the management of electronic information,” stated Scott Swidersky, vice president, IIM Practice, Konica Minolta Business Solutions, U.S.A., Inc., and president of its QAI division. “Our vision as experts in compliance and digital records management is to turn ideas into practical and usable digitization innovations while offering leading-edge and practical guidance to address the challenges presented from managing electronic records amid the context for Microsoft 365 automated governance and compliance.”

Today, information is the core asset creating business value and competitive differentiation. Without a sound digitization strategy, organizations will slowly sink under the accumulated weight of their exponentially growing digital landfills. How can they meet this growing challenge? How can they apply new governance capabilities within M365? Find out by simply downloading the complimentary industry report, Optimizing the Automated Governance Capabilities of Microsoft 365®

Download Report

About MER

MER equips information governance professionals to better impact their organization’s business objectives. MER connects industry thought-leaders, solution providers, and professionals with thought-provoking, interactive, and solution-oriented engagement products. IG professionals and solution providers alike trust the MER brand for its integrity, highly relevant, non-commercial content. The MER community includes the best, brightest and most change-oriented leaders in the industry.

About the Author

John Mancini is MER’s industry analyst and evangelist. He is the President of Content Results, LLC ( and the past President of AIIM. He is a well-known author, speaker and advisor on digital transformation, information governance and intelligent automation. He is the author of Immigrant Secrets: The Search for My Grandparents, a personal memoir and reflection on the future of records, archives and governance. Mr. Mancini is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77.

About QAI

QAI, a Konica Minolta company, is a leading provider of Intelligent Information Management (IIM) solutions that eliminate paper from business processes and move information into a managed digital environment to reshape the modern workplace. A trusted partner and an experienced Value-Added Reseller (VAR), QAI helps hundreds of organizations nationwide address the many challenges they face when it comes to managing complex data and information. The company also is a Microsoft Partner with Gold Competency widely recognized as an expert in Microsoft’s integrated suite of products—offering advanced business transformation, imaging and integration services for M365 cloud content management solutions. Founded in 1986, QAI has a proven history of delivering unmatched service quality, digitization capabilities and compliance expertise—having unparalleled document conversion facilities across the country and an extensive supplier and partner network. With a global workforce of 40,000 professionals, 6,000 experts nationwide and more than 200 dedicated content specialists, QAI’s IIM practice drives digitization to scale for business transformations that directly support efforts to increase workflow efficiency, storage, security and compliance by automating manual processes, digitizing paperwork and streamlining workplace tasks.

About Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients’ digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN’s MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for fifteen consecutive years and is proud to be ranked on the Forbes 2021 America’s Best-in-State employers’ list. The company received Keypoint Intelligence’s BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent four years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn, and Twitter.