Looking back at 2017 I can’t help but think about all that has changed; DocPoint completed its first year as a part of Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta). While we operated, and will continue to operate, as an independent subsidiary, we truly have become an integral part of the Konica Minolta team.

Just as we have expanded our BPO offerings over the past few years, Konica Minolta transformed itself from a hardware company into a leading player in the content services (CS) space. The DocPoint team spent the year working side-by-side with Konica Minolta by providing business insight based on the in-depth industry knowledge of our employees to help the CS practice grow.

It has become clear that the synergy between Konica Minolta, DocPoint and our affiliate, Quality Associates, allows us to provide our clients a complete paper-to-cloud solution. From mid- to high-volume document conversion hardware and services to BPO and ECM solutions, new and existing clients will continue to be able to find the perfect solution to meet their needs, all under the Konica Minolta umbrella.

While we have experienced many changes over the past year, our commitment to exceeding our customers’ expectations has remained the same. Clients have reaped the benefits from DocPoint’s wider range of offerings and our partners have realized the impact of having increased opportunities made available by our expanded Konica Minolta network. On behalf of DocPoint, I’d like to thank our clients and partners for their continued support. We value every relationship, new and old, and truly enjoy working with you. We look forward to the year ahead and having you as a part of it.