Blog.

Most organizations don’t set out to create issues of records risk. It happens gradually, almost invisibly. It starts with a network drive folder, or Teams channel, or a few thousand unsorted emails. Then a legal hold arrives, auditors ask questions, or a data breach exposes files that should’ve been deleted long ago. Suddenly, all that […]

Here’s a conversation that happens in meeting rooms everywhere: “We need to modernize our systems. Let’s allocate budget, execute the project, and check it off the list.” Six months later, the same executives wonder why their platform feels obsolete, and they’re planning another initiative. The problem isn’t the technology. It’s treating legacy modernization like it […]

Imagine you’re a healthcare administrator with this problem – one that would make most compliance officers break out in a cold sweat. You need to access patient records from 2008 to respond to a legal request. Simple enough, right? Except that those are no longer accessible records – they lived in a practice management system […]

An Interview with Jeanese Latiolais, professional services director at DocPoint Solutions and Laura Starr, consultant and advisor at DocPoint Solutions A recent example illustrates a growing challenge across government agencies regarding modern digital preservation. After digitizing countless paper records and migrating countless digital files into SharePoint, one agency believed it had achieved digital transformation. That […]

Records Management Failure Is an Organizational Problem Countless organizations invest hundreds of thousands of dollars into sophisticated data governance tools, only to see their records management programs collapse within months. The technology wasn’t the problem. In fact, the technology usually worked exactly as advertised. The real issue? They were trying to build a skyscraper on […]

If you’ve ever watched an employee manually copy data from an email into a spreadsheet, then copy that same data into another system, then send three follow-up emails asking for approval, you’ve witnessed the productivity drain that repetitive manual workflows create. It’s not just frustrating, it’s expensive. Your most talented people are spending their days […]

There’s something almost magical that happens when executives walk into a meeting and see their critical business metrics displayed in real-time through visual, interactive formats such as Power BI dashboards. Suddenly, conversations shift from “I think” to “I know,” and decisions get made with confidence rather than guesswork. Suppose you’re looking to create this kind […]

Implementing a Clean Slate initiative isn’t just about passing legislation—it’s about execution. For municipal courts and law enforcement agencies, that means preparing to automatically expunge eligible criminal records. The stakes are high, and the timeline is tight. Clean Slate laws are already in effect across several U.S. states—including California, Colorado, Connecticut, Delaware, the District of […]

Nobody wakes up excited about migrating from legacy systems. It’s one of those necessary evils that keeps IT leaders up at night, wondering how they’ll pull off a seamless transition without their users staging a revolt. But here’s the thing: when done right, platform modernization doesn’t have to be the digital equivalent of root canal […]

Think about your organization’s Microsoft 365 deployment for a moment. If you’re like most IT leaders, you probably started with the basics: Teams for meetings, SharePoint for document storage, maybe Power BI for some dashboards. But here’s the uncomfortable truth: while you’ve been treating M365 like a collection of individual tools, the most successful organizations […]

When you work in a regulated industry, the phrase “digital transformation” can feel like just another buzzword that consultants throw around. But here’s the thing: Companies in healthcare, finance, pharmaceuticals, and other heavily regulated sectors are discovering that Microsoft 365 and SharePoint aren’t just nice-to-have tools – they’re essential foundations for meaningful change. The Need […]

You’re frantically searching through email threads, trying to find the latest version of that crucial contract, while simultaneously wondering if Sarah from accounting ever got around to approving the budget proposal you sent three weeks ago. Sound familiar? If you’re nodding your head right now, it’s time we had a serious conversation about how Microsoft […]